Things worth knowing
To let us best meet your individual needs we ask that you inform our Spa therapists of any special problem zones, sensitive areas, injuries and health-relevant conditions. Please also mention if you suffer from high blood pressure, diabetes or cardiovascular problems, whether you have recently undergone surgery or are pregnant. And don’t forget to mention any medicines you may be taking. Tell us at the start of your treatment if you have a cold, headache, flu or skin rash. Information of this kind is important because treatment could exacerbate the health risk or your complaint itself.
Who will help me choose the most suitable treatment?
To help you achieve the greatest possible benefit, our Spa team is ready to advise you and create your own personal, individual programme. We look forward to doing so.
How do I book my treatments?
We recommend you reserve your Spa dates when you make your hotel reservation. Book early to allows us to accommodate your wishes. Reservations made at the Spa are according to availability.
How can I cancel or change my booking?
We ask that you cancel early, no less than 24 hours before the appointment. Please understand that, should you fail to cancel, we are obliged to bill you the full amount of the treatment. Phone +41 (0)81 836 82 76, or email email@example.com
Is there a minimum age for treatments?
Our treatments are available for persons 12 years and older.
When and how do I arrive for the treatment and what should I wear?
Please be at Spa reception five minutes early. Delays would affect the duration of your treatment – the next guest will want to be treated on time. Please wear a bathrobe in the Spa area. Disposable panties are available at the beginning of any treatment.
What about children?
The whirlpool, sauna and fitness area are open to children under 14 accompanied by parents. We ask that you never leave your children unsupervised in the pool and that they do not jump into the pool. For reasons of hygiene, swim nappies (diapers) are mandatory for small children. To make your stay at Kulm Spa a relaxing one, please respect other guests’ right to peace and quiet.