your guide to the Kulm

Welcome to the Kulm Hotel

Dear Guest,

A heartfelt welcome to the Kulm Hotel St. Moritz — where heritage, Alpine spirit, and heartfelt hospitality meet. Whether you join us for the serenity of our mountains, the vibrance of our events, or the indulgence of our wellness and dining experiences, our team is dedicated to making your stay unforgettable.
Please take a moment to browse this A–Z directory, designed to make every aspect of your time with us seamless and inspiring. Should there be anything more we can do, we are always delighted to assist.

Warm regards,
Jenny & Heinz E. Hunkeler
General Managers, Kulm Hotel St. Moritz

Contacts

A

ACTIVITIES – Discover year-round adventures, from world-class skiing to summer hiking or sailing on the lake. Our Concierge will be pleased to personalize your itinerary. Discover our summer and winter activities – T 8226

ADAPTERS – Extra adapters available via Housekeeping – T 8221

AIRPORT TRANSFERS – Private transfers and helicopter services to Zurich, Milan, and nearby airports can be arranged upon request – T 8226

B

BABYSITTING SERVICES – Our Concierge team is happy to arrange babysitting with advance notice – T 8226

BARS – Enjoy a drink and the atmosphere at one of our bars. Discover our bars.

BREAKFAST – Served daily at the Grand Restaurant or at the Festsaal from 7.00 to 11.30.

C

CABLE CAR TICKETS (SUMMER) – Guests can enjoy complimentary cable car tickets, which also include public transportation in the Upper Engadin region, from a minimum stay of two nights. Additional information at Reception – T 8205

CHECK-IN / CHECK-OUT – Check-in from 15.00, check-out by 12.00. Late check-out available upon request and subject to availability – T 8205

CHILDREN – Facilities and activities for kids, including supervised play, handicrafts, dinner and playground access. The weekly programme is available at the reception or directly at the Kids Club. Find out more – T 8288

COIFFEUR – Our hairdresser is available in-house in winter and partly in summer. Reservation required. Find out more – T 8279

CONCIERGE – Our team is available to curate experiences, assist with restaurant reservations, organize activities, and manage travel arrangements.
To connect with our Concierge team via WhatsApp or Messenger, simply click here. We are pleased to assist you at any time during your stay. – T 8226

CONFERENCES & EVENTS – Elegant venues for private meetings and celebrations, fully equipped with modern technology. Discover our event venues.

D

DINING – Our restaurants offer a gourmet’s paradise, with a choice of international experiential dining, fresh seasonal produce, artisanal Engadin specialities, Peruvian sophistication, and contemporary European fare. Explore our restaurants.

DOGS – We’re delighted to welcome dogs to our hotel. They are allowed in most public areas, except for the Spa and select restaurants. Our four-legged friends are welcome in the following restaurants: Sunny Bar & Grill, Kulm Country Club, and Chesa al Parc. For more information and pet-friendly options, please contact Reception – T 8205

DRESS CODE – We encourage a stylish and elegant atmosphere throughout the hotel. During the day, casual or sportswear is welcome in the Grand Restaurant, Lobby Lounge, and Altitude Bar. In the evening, a smart elegant dress code applies in the Grand Restaurant. Smart-casual attire is appropriate in our other restaurants, including the Pizzeria, Amaru, Kulm Country Club, Chesa al Parc, and Sunny Bar & Grill.

DOCTOR – If you require a doctor, please contact the Concierge – T 8226

E

EMERGENCY – Dial 112 for emergency services.

ENVIRONMENTAL COMMITMENT – We believe that true luxury respects its environment. The Kulm Hotel is EarthCheck certified, reflecting our ongoing commitment to sustainability — from the use of renewable energy and local partnerships to responsible operations. Learn more.

F

FITNESS – Open from 07.00 to 20.00. Outside these hours, our Concierge will be happy to assist you with access, so you can enjoy your workout at any time. Visit the Kulm Spa.

FIRE SAFETY – In case of fire or if you hear the fire alarm, do not open windows or use the elevators. Stay calm and exit the building via the nearest emergency exit. A floor plan showing your current location and the nearest emergency exits is displayed on the back of your room door.

FLORIST SERVICES – Our florists create bouquets, stylish arrangements, and event decorations for weddings, celebrations, conferences, special occasions, or surprise gifts. Please contact our Concierge – T 8226

G

GOLF (SUMMER) – Our historic 9-hole course offers breathtaking valley views. Complimentary access is provided for hotel guests. Tee times available via Concierge or through the golf course’s website. Discover our Kulm Golf Course – T 8226

H

HOUSEKEEPING – Available daily with morning service and evening turndown service. For additional amenities, call housekeeping – T 8221

HEATING – Individually adjustable in all rooms and suites. Please contact Housekeeping for support and questions – T 8221

I

ICE SKATING RINK (WINTER) – Enjoy a delightful ice skating experience on our hotel’s own rink, located next to Chesa al Parc and the Kulm Country Club. Complimentary access is provided for all hotel guests. Ice Skates are available for rent. Discover more.

INTERNET – Complimentary high-speed Wi-Fi “KULM” is available without password throughout the hotel.

K

KULM JOURNAL – Discover the Kulm Hotel St. Moritz and the stories from the original Alpine playground here.

L

LAUNDRY – Daily standard and express laundry and pressing services are available. Dry cleaning is offered Monday to Friday. Please refer to the laundry list in your closet or contact Housekeeping for details – T 8221

LEADING HOTELS OF THE WORLD – We are proud partners of The Leading Hotels of the World (LHW) and are pleased to offer you membership in the Leaders Club loyalty program.
Sign up here or speak with our team at Reception for assistance. By downloading the LHW Mobile App, you can explore all partner hotels and enjoy their exclusive benefits.

LIMOUSINE SERVICE – Luxury transfers can be arranged via Concierge – T 8226

M

MINIBAR – Complimentary refreshments are provided in your room for your convenience and can be customized to suit your personal preferences – T 8221

MAIL & COURIER – Please refer to Concierge for postal services or shipping details – T 8226

MUSIC – Elevate your stay with the curated musical ambiance of Kulm Hotel St. Moritz. Delight in vibrant beats, playful moments, and a sophisticated atmosphere. View the full music and entertainment program here.

N

NEWSPAPERS – If you wish to buy a specific newspaper please inform Concierge, who will be happy to arrange it for you – T 8226

P

PARKING – All guest vehicles must be parked in the hotel garage. Valet Parking is available, please contact our Concierge – T 8226

POOLS – The Kulm Spa features both indoor and outdoor pools with panoramic mountain views from 07.00 to 20.00. Visit the Kulm Spa.

PILLOW MENU – Select your preferred pillow, offered complimentary, for a deep and refreshing sleep during your stay. Please refer to the pillow menu on your bedside table and contact Housekeeping for assistance – T 8221

PUBLIC TRANSPORTATION – During both winter and summer seasons, public transportation across the Upper Engadin region is included in your ski and mountain pass. For further details and precise schedules, please contact our Concierge team – T 8226

R

ROOM SERVICE – Enjoy breakfast, snacks, meals, and beverages in your room until midnight. Afterward, a limited selection of food and refreshments is available. Discover our room service menu – T 8250

RESTAURANTS – Our restaurants offer a gourmet’s paradise, with a choice of international experiential dining, fresh seasonal produce, artisanal Engadin specialities, Peruvian sophistication, and contemporary European fare. Discover our culinary offerings here.

RETAIL “KULM ALPINE SPORTS LOUNGE & BOUTIQUE” – The Kulm Alpine Sports Lounge & Boutique offers a curated selection of equipment and apparel for both winter and summer sports, complemented by stylish accessories for a refined alpine experience.

S

SPA & WELLNESS – The Kulm Spa offers 2,000 m² of relaxation: saunas, treatments, in- and outdoor pool and gym between 7:00 and 20:00. Visit the Kulm Spa and book your treatment or please call the Spa Reception – T 8274

SKIPASS – Guests can enjoy complimentary ski & mountain pass, which also include public transportation in the Upper Engadin Region, valid for the same number of days as nights booked. Additional information at Reception – T 8205

SKI SERVICES – Rentals, ski instructors and guides arranged through our Concierge – T 8226

SHOESHINE SERVICE – Simply place your shoes in the shoe bag outside your door in the evening, and they will be returned the next morning perfectly polished and gleaming.

SKI SHUTTLE SERVICE – Complimentary ski shuttle available between the hotel and the Corviglia funicular in winter. Contact Concierge for details – T 8226

SKI STORAGE “KULM ALPINE SPORTS LOUNGE & BOUTIQUE” – Leave your skis and boots in our Kulm Alpine Sports Lounge & Boutique and we will take care of the rest.

SMOKING – In Switzerland, smoking is prohibited in restaurants, bars, and other public areas. Guests wishing to smoke may do so in the Miles Davis Lounge, located in front of the Altitude Bar, next to the Lobby Lounge.

T

TAP WATER – Our tap water is safe to drink and meets all local quality standards.

TELEVISION – Smart TVs with international channels and streaming access available.

TENNIS (SUMMER) – Outdoor tennis courts available. Bookings via Concierge – T 8226

TRANSFERS – Complimentary transfers are available between the hotel and St. Moritz train station. Other destinations on request and fee via our Concierge – T 8226

V

VALUABLES – For your security, please use the in-room safe. Each guest room has a small safe, the contents of which are insured for a maximum of CHF 10,000. A larger safety deposit room is available at Reception – T 8205

VALET SERVICE – Available 24 hours – T 8226

W

WAKE-UP CALL – Please contact the Concierge to set up your wake-up call – T8226