your guide to the Kulm

Welcome to the Kulm Hotel

Dear Guest,

Welcome to the Kulm Hotel St. Moritz. This A–Z directory covers the practical details of your stay, from dining hours to spa access to local transport, so you have everything you need. For anything else, our Concierge is reachable at 8226.

Warm regards,
Jenny & Heinz E. Hunkeler
General Managers, Kulm Hotel St. Moritz

Contacts

A

ACTIVITIES – Skiing, hiking, sailing, and a full calendar of seasonal excursions. Our Concierge can help plan your itinerary. Discover our summer and winter activities – 8226

ADAPTERS – Available from Housekeeping – 8221

AIRPORT TRANSFERS – Private transfers and helicopter services to Zurich, Milan, and nearby airports, arranged on request – 8226

ARRIVAL – Directions and travel information are on our website.

B

BABYSITTING SERVICES – Arranged by our Concierge with advance notice – 8226

BARS – See our bars for locations and hours.

BIKE SERVICES (SUMMER) – Rentals, instructors, and guides arranged through our Concierge – 8226

BREAKFAST – Served daily, 07:00 to 11:30, in the Grand Restaurant or the Festsaal.

C

CABLE CAR TICKETS (SUMMER) – Complimentary cable car tickets, including public transportation in the Upper Engadin region, from a two-night stay. Details at Reception – 8205

CHARGING – Charging stations for electric vehicles are available in the hotel garage. Contact our Concierge for assistance – 8226

CHECK-IN / CHECK-OUT – Check-in from 15:00, check-out by 12:00. Late check-out available on request, subject to availability – 8205

CHILDREN – Facilities and activities for kids, including supervised play, handicrafts, dinner, and playground access. The weekly programme is available at Reception or at the Kids Club. Find out more – 8288

CONCIERGE – Restaurant reservations, activities, and travel arrangements. Reach us by WhatsApp or Messenger, or call – 8226

CONFERENCES & EVENTS – Venues for private meetings and celebrations, equipped with modern technology. See our event venues.

D

DOGS – Dogs are welcome in Sunny Bar & Grill, Kulm Country Club, and Chesa al Parc. For pet-friendly arrangements, contact Reception – 8205

DRESS CODE – Casual or sportswear is welcome during the day in the Grand Restaurant, Lobby Lounge, and Altitude Bar. In the evening, smart elegant dress applies in the Grand Restaurant; smart-casual elsewhere, including the Pizzeria, Amaru, Kulm Country Club, Chesa al Parc, and Sunny Bar & Grill.

DOCTOR – Contact the Concierge – 8226

E

EMERGENCY – Contact our Concierge Team, who will arrange for emergency services immediately – 8226

ENVIRONMENTAL COMMITMENT – The Kulm Hotel is EarthCheck certified. Our approach includes renewable energy, local partnerships, and responsible operations. Learn more.

F

FITNESS – Open 07:00 to 20:00. Outside these hours, contact our Concierge for access. Visit the Kulm Spa.

FIRE SAFETY – In case of fire or a fire alarm, do not open windows or use the elevators. Stay calm and exit the building via the nearest emergency exit. A floor plan showing your location and the nearest exits is on the back of your room door.

FLORIST SERVICES – Bouquets and arrangements for weddings, celebrations, conferences, and other occasions. Contact our Concierge – 8226

G

GOLF (SUMMER) – A historic 9-hole course with valley views, complimentary for hotel guests. Tee times via Concierge or the golf course’s website. Kulm Golf – 8226

H

HAIRDRESSER – In-house in winter, partly in summer. Reservation required. Find out more – 8279

HOUSEKEEPING – Morning service and evening turndown daily. For additional amenities, call – 8221

HEATING – Individually adjustable in all rooms and suites. Contact Housekeeping for assistance – 8221

I

ICE SKATING RINK (WINTER) – Next to Chesa al Parc and the Kulm Country Club, complimentary for hotel guests. Skates available for rent. Discover more.

INTERNET – Complimentary high-speed Wi-Fi “KULM,” no password required.

K

KULM JOURNAL – Stories from the Kulm Hotel St. Moritz and the original Alpine playground. Read more.

L

LAUNDRY – Daily standard and express laundry and pressing. Dry cleaning Monday to Friday. See the laundry list in your closet or contact Housekeeping – 8221

LEADING HOTELS OF THE WORLD – The Kulm Hotel is a member of The Leading Hotels of the World (LHW). Sign up for the Leaders Club loyalty programme here, or inquire at the Reception. The LHW Mobile App covers all partner hotels and their benefits.

LIMOUSINE SERVICE – Arranged via Concierge – 8226

M

MINIBAR – Complimentary refreshments in your room, customizable to your preferences – 8221

MAIL & COURIER – Contact Concierge for postal services and shipping – 8226

MUSIC – Curated DJ sets and live performances throughout the year at the Kulm Hotel St. Moritz. See the full music and entertainment programme.

N

NEWSPAPERS – To order a specific newspaper, contact Concierge – 8226

P

PARKING – All guest vehicles are parked in the hotel garage. Valet parking available via Concierge – 8226

POOLS – Indoor and outdoor pools with mountain views at the Kulm Spa, 07:00 to 20:00. Visit the Kulm Spa.

PILLOW MENU – A choice of pillows, complimentary. See the pillow menu on your bedside table and contact Housekeeping – 8221

PUBLIC TRANSPORTATION – Included in your ski and mountain pass across the Upper Engadin region in both winter and summer. Schedules via Concierge – 8226

R

ROOM SERVICE – Breakfast, snacks, meals, and beverages in your room until midnight; a limited menu after. See our room service menu – 8250

RESTAURANTS – International dining, seasonal produce, Engadin specialities, Peruvian dishes, and contemporary European fare. See our restaurants.

RETAIL “KULM ALPINE SPORTS LOUNGE & BOUTIQUE” – Equipment, apparel, and accessories for winter and summer sports. Open 07:00 to 17:00.

S

SPA & WELLNESS – 2,000 m² at the Kulm Spa: saunas, treatments, indoor and outdoor pool, and gym, 07:00 to 20:00. Book a treatment or call Spa Reception – 8274

SKI PASS (WINTER) – Complimentary ski and mountain pass, including public transportation in the Upper Engadin region, valid for the number of nights booked. Details at Reception – 8205

SKI SERVICES (WINTER) – Rentals, instructors, and guides arranged through our Concierge – 8226

SHOESHINE SERVICE – Place your shoes in the shoe bag outside your door in the evening; they return polished the next morning.

SKI SHUTTLE SERVICE (WINTER) – Complimentary shuttle between the hotel and the Corviglia funicular. Contact Concierge for details – 8226

SKI STORAGE (WINTER) – Leave skis and boots at the Kulm Alpine Sports Lounge & Boutique.

SMOKING – Prohibited in restaurants, bars, and other public areas in Switzerland. Guests may smoke in the Miles Davis Lounge, in front of the Altitude Bar, next to the Lobby Lounge.

T

TAP WATER – Sourced from surrounding alpine springs, meets all local quality standards, and is safe to drink.

TELEVISION – Smart TVs with international channels and streaming access.

TENNIS & PADEL (SUMMER) – Outdoor courts. Bookings via Concierge – 8226

TRANSFERS – Complimentary between the hotel and St. Moritz train station. Other destinations on request, fee via Concierge – 8226

TURNDOWN SERVICE – Daily, 19:00 to 21:30.

V

VALUABLES – Use the in-room safe; contents insured up to CHF 10,000. A larger safety deposit room is available at Reception – 8205

VALET SERVICE – Available 24 hours – 8226

W

WAKE-UP CALL – Set up via Concierge – 8226